Trading Standards alert
Last Updated on Saturday, 21 May 2011 15:50 Written by Administrator Saturday, 21 May 2011 15:47
Warning - Rogue Traders are cold calling in rural areas of Winchester offering to carryout landscaping and driveway work. Reports have been received that they have been cold calling in designated 'No Cold Calling' Zones.
Householders are advised that recent changes to planning laws have resulted in planning permission being required for some block paving and tarmac work on driveways. Further advice on these requirements can be obtained from your local authority Planning Department. The onus in obtaining this permission lies with the householder and not the business carrying out this work and some traders appear to be abusing this position.
Trading Standards would advise consumers not to agree to work that is instigated as a result on a cold call or via a leaflet drop. Consumers should obtain at least 3 written quotes from reputable businesses or traders who belong to a recognised trade association, such as the Hampshire County Council Buy With Confidence Scheme. Details of this scheme can be obtained by telephoning 01962 833620, via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via the website www.buywithconfidence.gov.uk
Traders who agree work at the home of an individual or at a place other than their usual business premises are required by law to provide consumers with a Notice of Right to Cancel, which gives consumers a 7 day cooling off period. Work should not commence until this period has ended, unless written agreement is first obtained from that consumer beforehand.
If anyone has any information about traders who are cold calling or requires any advice on doorstep crime they can contact Hampshire County Council's
Quick Response Team on 01962 833666
(Monday – Friday 0900hrs to 1700hrs)
where specially trained officers are on hand to provide assistance.
If urgent assistance is required outside of these hours please contact Hampshire Police on 0845 045 4545.
Hampshire County Council Trading Standards Service
Montgomery House Monarch Way
Winchester Hampshire SO22 5PW
Tel: 01962 833620
Fax: 01962 833698
E-mail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
